1. Our use of personal data
We collect and process personal data in order to be able to fulfill our obligations towards our users, to be able to manage the business, to be able to fulfill our obligations towards users of Lifeness' software (incl. digital platform, mobile application and web application), including websites, and otherwise fulfill the requirements set for us as responsible for processing your personal data. In order to provide proper health care to individuals, it is necessary that the individual is identified in a proper manner, and that personal information is registered and stored for as long as we have a factual need for the information. This is to be able to ensure that the right individual is provided with healthcare to the right healthcare organization and healthcare personnel, and that the healthcare institution responsible for treatment knows the identity of the individual.
A little more about why we collect personal data and the type of data that is collected?
• Dispatch of relevant medical information – the stored health information will be used to provide you with relevant and appropriate information.
• Name, telephone number and e-mail are used to be able to answer inquiries from users and others who contact us. We consider this to be important in order to be able to fulfill whatever needs the users may have, and to assist them.
• Identity and relevant health data are collected in order to facilitate secure communication, follow-up and treatment by relevant health personnel.
• Use of the service. In order for Lifeness to be improved, the way you use the app is collected anonymously. Relevant healthcare personnel, to whom you consent, will also be able to see information about this.
• Relevant medical information is collected, which you register in the application, with your consent. This is so that you can share this with your relevant healthcare professionals, and they can provide you with treatment.
Personal data that we process as data controller is mainly obtained from you directly, for example via inquiries from you, your activity on our website, application and digital platforms, or we have received your information via your employer or medical practitioner, because you are an employee or a patient of one of our partners/customers. However, in some cases Lifeness also collects information from third parties. There can be sources from public, accessible registers or from authorities. We will try to notify you of such collection as soon as we can, unless the collection of the information is required by law, notification is impossible or very difficult, or it is obvious that we have collected such information about you.
2. Disclosure of personal data - Transfer of personal data to third parties
Your personal data is treated confidentially with us and only those with a business need with us will have access to your personal data. As a general rule, we will therefore not share your personal data with anyone outside Lifeness.Information about you will be stored in Lifeness' central database.Personal data may be made available to third parties who help us with the technical operation of our IT and accounting systems. When we give third parties access to personal data in this way, we make use of data processing agreements so that we ensure that the third parties comply with our requirements for the processing of personal data and applicable legislation. It may also be that, in some contexts, we share some of your personal data with our partners, such as the health institutions for e.g. interaction. Note that we will never share your personal data with a third party without your consent, that we have a legitimate interest in this, or that we are obliged to do so by law (for example, the Norwegian Tax Agency).You can always feel confident that we want to safeguard your privacy when you provide us with your personal information, or we collaborate with other actors.